Warranty & Return Policy
Warranty! – The Spyder 360™
Your Spyder 360's™ are GUARANTEED to be free from manufacturing defects for as long as you own them. Which could be your entire life.
Return Policy – The Spyder 360™
You are able to return The Spyder 360's™ and components within 30 days of purchase if the box has not been opened.
Return Shipping is the buyers responsibility.
There are certain situations where only partial refunds are granted (if applicable) , such as where the product has been used with signs of wear.
The Custom Sticker set is not eligible for returns.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 3 days of receiving your return.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please check your original payment method again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@TheSpyder360.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. ie- Black Friday, Cyber Monday, Discount Codes for various fitness personalities, etc.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@TheSpyder360.com to discuss the reasons you want to exchange your items.